Online Assistance

Our support team provides online consultations free of charge.

To ask a question:

  1. Click on blue callout icon at the right.
  2. An Online Consultation window will pop up. You’ll be able to see whether our support staff is currently online and who’s available. At TFX, we don’t use chatbots so you’ll be connected to a member of our support team directly.
  3. Type your message, then press Enter to send it.

To send a file via chat, click on the plus icon, browse to the file you would like to send, then click Open.

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