Support Options Overview
To make the tax preparation process as smooth and easy as possible, we offer a variety of different support options to our clients: you can take a look at our written guides or contact our experts via phone, email, or chat. We offer the following resources to our clients:
- A comprehensive Help and Support section which contains hundreds of articles on different topics
- Free online consultations in real time with our support team via our chat service
- A free introductory phone consultation with one of our tax advisors
- Unlimited paid phone consultations with your tax preparer
- Unlimited free email consultations with your tax preparer
- The Tax Planning Consultation Service for clients who need to ask questions about complicated tax situations.
If you’re not sure how we can best help you, you can address your questions to our support team. Unregistered users who have general questions regarding the tax preparation process may use the following support options: