Table of contents:
Credit/debit cards
TFX accepts all major credit and debit cards except American Express (AMEX), Diners Club, and Discover. Payments are processed securely through trusted providers such as Stripe and Square, and for your protection, TFX never stores your card details. For step-by-step instructions on paying with a card, please refer to the Bills & Payments article.
Note: If you wish to pay with AMEX, Diners Club, or Discover, you can do so via PayPal. Simply contact our Customer Success team to enable PayPal on your TFX account, then use your AMEX, Diners Club, or Discover card inside PayPal to complete the payment.
PayPal
To enable the PayPal payment option, contact our Customer Success team via chat, email, phone, or WhatsApp. For step-by-step instructions on paying with PayPal, please refer to How to make a payment with PayPal.
Automated Clearing House (ACH)
To transfer money between U.S. bank accounts via the ACH secure network, use US dollar - ACH domestic bank information.
Note: to ensure a smooth wire transfer process, we recommend selecting the "I will pay all charges" option when prompted by your bank. We can only credit your account for the amount we receive. If you choose the "shared charges" option, the intermediary bank may deduct its fee from the transfer.
International bank wire transfer
If you do not have a U.S. bank account, use the following bank information for international bank wire transfers:
You will find the necessary IBAN, SWIFT, BIC, UK Sort Code, BSB Code details (worldwide, including APAC).
Note: Please convert the amount you owe us using Google. For example, search "Convert XXX USD to [your currency]" in Google. After making the transfer, email us with:
The amount sent
The FX rate provided by Google
We will then manually process your payment.
Wise
When selecting a wire transfer, we recommend using Wise (previously known as TransferWise). We regularly use this service for international transfers and highly recommend it as the cheapest and most efficient method for sending funds across countries and currencies. For transfer instructions, please refer to Wise (TFX recommended).
What to do if your bank declines a transaction
If your bank declines a transaction, you can choose from any of the other available payment options described above. Each method has different processing systems, so if one method fails, another may work successfully. If you continue to experience issues, please contact our Customer Success team for assistance.