Table of contents:
Credit/debit cards
TFX accepts all major credit and debit cards except for AMEX. All payments are securely processed through services like Stripe or Square. Please note that we do not retain any of your payment information for security reasons. For detailed instructions on making a payment using your card, please refer to the Bills & Payments article.
PayPal
To enable the PayPal payment option, contact our Customer Success team via chat, email, phone, or WhatsApp. For detailed instructions on making a payment using PayPal, please refer to the Bills & Payments article.
Automated Clearing House (ACH)
To transfer money between U.S. bank accounts via the ACH secure network, use US dollar - ACH domestic bank information.
Note: to ensure a smooth wire transfer process, we recommend selecting the "I will pay all charges" option when prompted by your bank. We can only credit your account for the amount we receive. If you choose the "shared charges" option, the intermediary bank may deduct its fee from the transfer.
International bank wire transfer
If you do not have a U.S. bank account, use the following bank information for international bank wire transfers:
You will find the necessary IBAN, SWIFT, BIC, UK Sort Code, BSB Code details (worldwide, including APAC).
Note: Please convert the amount you owe us using Google. For example, search "Convert XXX USD to [your currency]" in Google. After making the transfer, email us with:
The amount sent
The FX rate provided by Google
We will then manually process your payment.
Wise
When selecting a wire transfer, we recommend using Wise (previously known as TransferWise). We regularly use this service for international transfers and highly recommend it as the cheapest and most efficient method for sending funds across countries and currencies. For transfer instructions, please refer to Wise (TFX recommended).
What to do if your bank declines a transaction
If your bank declines a transaction, you can choose from any of the other available payment options described above. Each method has different processing systems, so if one method fails, another may work successfully. If you continue to experience issues, please contact our Customer Success team for assistance.